The Best Customer Service Quotes

Bruce Nordstrom - We don’t want to talk about our service. We are not as good as our reputation. It is a very fragile thing. You just have to do it every time, every day.

Jan Carlzon - If you’re not serving the customer, your job is to be serving someone who is.

Jeff Bezos – If someone thinks they are being mistreated by us, they won’t tell 5 people, they’ll tell 5,000.

Peter Drucker – There is only one valid definition of business: to create a customer.